Client References

Gay Houchens
President View of Black Mountain HOA

I have been active in my gated community for the past 6 years. | have participated as a homeowner and as a Board Member. During this time our community has had 5 different Management Companies. Most of these companies have been mediocre in their performance, at best.

The primary asset that Desert Living has to offer is their ability to communicate. They respond quickly with homeowners and the Board of Directors. Their office is always professional and they assist the Board with annual calendars, financials, board meetings & agendas and many other legal questions to ensure that we are in compliance with all CC& Rs, rules and regulations at all times. Their efficiency allows a Board to operate with confidence and strength and allows them to spend fewer volunteer hours performing their duties. | would highly recommend Desert Living to any community that wants a premium Management Company.

Carol Reynolds
President, The View of Black Mountain HOA

I highly recommend Desert Living Inc. Our community hired them in 2013, and we couldn’t be more pleased with our decision. Every aspect of their service is far superior to that of previous management companies. Their staff is efficient, very pleasant to work with, and they are extremely knowledgeable of current laws governing HOAs.

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Connie Gandulla
President of Paradise Pointe LMA

Desert Living has served our community for the past 10 years and have been nothing but professional and relational, not only with the board but with our particular community. — We’ve had several improvement projects within our community and Desert Living has been there every step of the way making sure everything is timely and up to standards.

I have recommended Desert Living Management to several people, that they can’t go wrong with bringing them in to manage their community.

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Jeffrey Bernard
Treasurer Palm Valley Homeowners Association

| have been a property owner in Palm Valley Estates for the past 24 years and a Board member for the past 10+ years. Approximately 3 years ago, the board made the decision to end a long-term relationship with our Management Company.

| personally took on the role of looking for a new company to fulfill all our operational and accounting needs. After reviewing numerous incredible non-consistent proposals, there was no answer to finding an apples to apples proposal. Desert Living was the only company willing to put their efforts and talents against any other bidder with our budget in mind.

We have been able to accomplish several long-term goals, including an extensive, community-wide gas lamp conversion. From the owner Lisa, to William our manager and his assistant Korri, we have been very happy with their service and attention to details.

As the Treasurer of Palm Valley for over a decade, | must stand and applaud the service we have gotten from Desert Living’s Accounting Manager, Barbara. She Is really solid!

| absolutely recommend Desert Living to any community looking for a management company – they will exceed your expectations!

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NIGEL JACQUES
President of the Stonegate Encore North HOA

| am president of the Stonegate Encore North HOA, a gated community of approximately 50 large single-family homes in the Silverado Ranch area. | rent out my former home there. Desert Living have been our management company since early 2017. We selected them after dissatisfaction with our prior management company. | am so glad we made the change.

Desert Living have done truly excellent work for us. They smoothly handled a transition from the prior management company (who offered negligible help in the process). They invested time to get up to speed quickly on the issues facing the community. They helped us review and replace key vendors such as landscapers with far better providers at considerably lower rates (we now save more than 40% on landscaping). They assisted with the biggest program of repairs and upgrades to the common areas that our community has ever seen, to the point where it has never looked better. They coordinated a comprehensive legal review of our rules, noticing that several were outdated or unclear. They even patiently and professionally handled the misconduct of one mischievous homeowner who had issues with the directors when we tried to enforce the rules against him. Our accounts have never looked better or been more clearly presented, and our collections policy is consistently enforced with past due balances far lower than they have been in recent years. Their rates are reasonable and we have never felt they are nickel and diming us or submitting questionable invoices. And at all times their staff have been incredibly responsive, helpful, positive and frankly a pleasure to work with.

As a 28-year attorney with experience of multiple local HOAs, | am often frustrated with the generally poor quality of management companies, especially those that forget that they work for the board and instead try to take control. Desert Living however are the exception and 1 would recommend them without hesitation as by far the most exceptional management company | have encountered.

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Lisa Bolduc
President , Summit Point HOA

We have found Desert Living to be very thorough in their work. We appreciate the attention to detail that Desert Living has given to the Summit Point Community.

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John Holliday
Treasurer, Legacy Palms Condominiums

Over the past 8 years, I have worked with Desert Living very actively. They have handled numerous insurance claims, managed major maintenance projects such as building repair and painting, parking lot reseal and striping, and one key element – they changed our budget from red to black. I would highly recommend this management company to any board of directors that care about their community.

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Al Marden
Vice President, Two Crows Owners Association

I want to thank you for all of your hard work during the years that the Desert Living Association Management team has been involved with the Two Crows Association. You and your staff have been very responsive to our needs and have provided professional and timely services.

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Michael L. Aschberger
Vice President, View of Black Mountain HOA

Lisa McKenzie and her team are definitely the best I have had the pleasure of working with. There is always someone there to answer the phone, emails are responded to quickly, and things get done! Besides that, the fees they charge are very reasonable.

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Gordon Wright
Henderson, NV

Dear Lisa, I was very pleased to hear that you have opened Desert Living HOA Management; my only disappointment is that you are no longer serving as the President of the River Landing HOA. It was only through your efforts that the necessary changes were implemented to assure the continued quality of life that most of us have come to expect here at River Landing. Thank you for your efforts on behalf of all of us,

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David Whitehead
Treasurer, Mystic Ridge Association, Sunridge at McDonald Ranch

Lisa McKenzie and Desert Living have been managing Mystic Ridge Association since 2007. Although we are an association of only 69 homes, we consistently receive personal attention and prompt responses to any inquiries or issues. I would gladly recommend Desert Living HOA Management and feel confident that any association would be more than pleased with their choice of Desert Living to manage their community.

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Matthew W. Melton
Managing Member

As the owner of Western Door and Gate, LLC, I am happy writing this letter to recommend Desert Living, Inc.

During the past ten years our company has been working with Desert Living on numerous Home Owner Associations. They have always provided the highest quality of service and we can say that we’ve always been satisfied with ANY of the managers we’ve had the opportunity to work with.

When a serious accident occurred at a community, not managed by Desert Living, we received a call immediately from them making sure none of their communities had the same dangerous layout design. As a company we were very impressed that they took the time to be pro-active and protect the residents of their communities. Any associations Board of Directors can be confident that if they utilize the services provided by Desert Living that they will be in good hands. They will have your back and work towards your best interests.

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Kane Norton
Managing Member Walker Landscape Maintenance, LLC

It is my great pleasure to write this letter of recommendation for Desert Living, Inc.

Walker Landscape Maintenance, LLC has had a professional relationship with Desert Living, Inc. for the last several years and we have worked extensively with them on quite a few major renovation projects, and routine maintenance for local community associations.

We have found them to be involved, and very responsive, allowing us to complete our work in a timely manner and to the clients’ complete satisfaction.

The Board of Directors can be assured that if they hire Desert Living, they will certainly work hard to protect the association’s interests and watch out for their bottom line on a daily basis.

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Martin Elge
Owner One Landscape, LLC

As someone who has dealt professionally for over 10 years with Desert Living Management, and someone who has dealt professionally with countless property management companies over the course of my 30 years in the landscape industry in Las Vegas, | can honestly say that they are easily one of, if not the, best company I’ve had the good fortune of dealing with.

The nature of ownerships involvement in the day to day operations means you always get to where “the buck stops”. They are professional, yet personal and caring. They are patient and yet persistent. Their record of follow up and follow through is spotless.

So those are the tangible “professional” qualities that | think are important… but if you want to know what kind of company they are you always look at the leaders. Lisa and William have integrity and honesty in spades, and their work ethic and customer service principles are outstanding. It’s those qualities that inform all they do and you see it in their employees. | can’t recommend them enough.

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George VanOosbree
Senior Vice President LEED Accredited Professional NC 2.2

It is my great pleasure to write this letter of recommendation for Desert Living, Inc. ProTech has had a professional relationship with Desert Living, Inc. for the last several years and we have worked extensively with them on quite a few major renovation projects for local community associations.

We have found them to be involved and responsive, allowing us to complete our work in a timely manner and to the clients’ complete satisfaction.

The Board of Directors can be assured that if they hire Desert Living, that they will work hard to protect the association’s interests and watch out for their bottom line on a daily basis.

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Brandon Davis
HOA Relationship Banker Alliance Association Bank

I hereby confirm that Desert Living, Inc. is a valued client at our bank. We are pleased to be the financial institution of choice for Desert Living, Inc. They have been valuable clients with Alliance Association Bank since 2012. They have been well-respected and prudent in their business.

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